Our login servers are live again! You should now be able to log in and download new patches. This also means we will resume sending out Alpha keys; however, we won’t be re-opening donation options for Alpha and Beta access just yet.
Please be patient with us as we roll our new security into place. It may be a little more aggressive than we want it to be at first, but we’re constantly watching and tuning behind the scenes, so if you have any problems or think you’ve been banned inappropriately, let us know at [email protected] and we’ll help you as soon as we can.
Understand that things may not immediately be perfect or seamless. This is our first attempt at moving forward, and while we’ve tested it internally, some things are bound to go off in weird directions and do unexpected things.
That being said, please don’t hesitate to contact our support team if something seems wrong! We’re watching, and we’ll do our best to keep things running as smoothly as possible, and resolve any issues as quickly as we can. With that in mind, please be patient if it takes longer than a couple of minutes to resolve things. We will attempt to continue monitoring things past business hours, especially watching for new and more clever attacks; however, we don’t have the resources to provide direct user support 24/7. Generally speaking, our support staff is available between 9 am and 5 pm EST.
Follow this thread on our forums for the most up to date information on this topic!
Check out this awesome little video demo of how the new object physics work on Seedlings!